Policies
Shipping
Packages ship within 2-4 business days from the date we receive the order.
Orders $50+ ship free in the USA. Orders under $50 will be charged a rate per order.
Transit time for standard shipments can take 1-8 days, depending on zone.
$25+ orders Free Local Delivery may be offered to selective zip-codes in the NH seacoast area. Please check your options during checkout.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at dean@cousindeans.com.
If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Initial shipping charges cannot be refunded.